Refund policy

At MY DOG SWEDEN, we understand how important it is to find the right products for your four-legged friends. We strive to offer high-quality dog accessories and superior customer experience. As part of our commitment to ensuring your satisfaction with your purchase, we provide a 100% money-back guarantee.

Return Address

Sweden Uppsalavägen 14 747 42 Gimo Uppsala County

Refund Criteria

The product is damaged or defective upon delivery. The product does not match the description on our website. You have changed your mind about the purchase within [30 days] from the package delivery.

Refund Process

Please contact us as soon as possible via email at info@parant.nu. Provide your customer number, order number, and a description of the issue. We will investigate and confirm the problem. If eligible according to our refund policy, we will initiate the refund to the original payment method. Please note that it may take up to [2-14 working days] for the bank to process the refund.

Thank you for shopping with us at MY DOG SWEDEN. We are dedicated to ensuring your satisfaction with our products. If you have any questions or concerns, please don't hesitate to contact us, and we will assist you.

Uppsalavägen 14, 747 42 Uppsala County

Orgnr: 9607101475